Privacy Policy of Kronos Partners AG

Last updated: 20.11.2023

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1. Scope of application

The owner, operator and controller of the Website www.kronospartners.ch (hereinafter "Website") is Kronos Partners AG, Faerberstrasse 6, 8008, Zurich, Switzerland (hereinafter "Kronos Partners AG"). By accessing and using the Website, Users of the Website (hereinafter "Users") declare their consent to this Privacy Policy of Kronos Partners AG (hereinafter "Privacy Policy"), in its entirety and in addition to any other laws or regulations applicable to the Website and the Internet. The Privacy Policy applies to all Websites, apps and other services and benefits offered by Kronos Partners AG.

Access to the Website is - like any use of the Internet - subject to general, random, indiscriminate and suspicionless mass surveillance by security authorities in Switzerland, the EU, the USA and other countries. Kronos Partners AG has no direct influence on the corresponding processing of personal data by secret services, police forces and other security authorities.

Before using the Website, the User should read the privacy policy carefully. If the User does not agree with this privacy policy, he/she is not permitted to access the Website and must leave the Website immediately.

This privacy policy was written in English.

 

2. Purpose of the privacy policy

Data protection and the privacy of Users are very important to Kronos Partners AG. Kronos Partners AG complies with the applicable data protection laws and regulations, in particular the Swiss Data Protection Act (hereinafter "FADP"). Kronos Partners AG is a Swiss company that operates in the B2B sector. Therefore, the General Data Protection Regulation of the European Union (hereinafter "GDPR") is not applicable. However, Kronos Partners AG endeavours to comply with the provisions of the GDPR insofar as they go beyond the standard of the FADP].

Kronos Partners AG treats all personal data (hereinafter "personal data") confidentially. Personal data is any information relating to an identified or identifiable natural person. A natural person is identifiable if they can be identified directly or indirectly, for example by reference to information that can be inferred from the circumstances or context (identification number, location data, specific aspects relating to their physical, physiological, genetic, mental, economic, cultural or social identity). Identification can be possible via a single piece of information (phone number, house number, AHV number, fingerprints, etc.) or via the comparison of various pieces of information (address, date of birth, marital status, etc.). The purely theoretical possibility that someone can be identified is not sufficient to assume that a person can be identified.

This privacy policy shows how Kronos Partners AG handles personal data - already collected and in the future - and explains in particular which personal data of the User is processed and for what purposes this personal data is processed. It also describes how collected personal data can be checked, corrected or deleted.

This privacy policy does not extend to any external links that lead to third-party offers and Websites. These are outside the control of Kronos Partners AG, which is why the data protection provisions of the respective provider apply to such offers and Websites.

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3. Personal data

The Website has been developed in such a way that as little User data as possible is collected. The User transmits personal data about himself to Kronos Partners AG by submitting information on the Website or by corresponding with Kronos Partners AG by phone, e-mail or otherwise. This includes information that the User provides when, for example, registering to use the Website, subscribing to the Website's services, and when reporting a problem in connection with the Website.

Kronos Partners AG respects the privacy of the User and will not collect and process any personal data (such as name, address, e-mail address, etc.) unless it is requested:

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provided voluntarily by the User, such as

• Personal data (first and last name, address, mobile phone number, e-mail address, date of birth, gender, etc.); or

• Order and payment information (credit card and account information, shopping basket information (including order date, order time, type, quantity and value of the goods ordered, (cancelled) shopping basket, order history, etc.), payment information (means of payment used, payment office, invoice date, payment history, information on any dunning and collection procedures, etc.), customer service information, information on any newsletters subscribed to, advertising, etc.).

collected automatically when the Website is used (technical data such as internet browser, operating system, date and time of accessing the Website as well as referrer URL, IP address and host name of the accessing computer).

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The processing of personal data includes any handling of personal data, in particular the procurement, disclosure, storage, use, modification, transmission, archiving, deletion and destruction of collected personal data.

In principle, Kronos Partners AG processes the personal data that Kronos Partners AG receives from customers and other business partners in the course of its business relationship with them and other persons involved or that Kronos Partners AG collects from Users when operating the Website, and other applications.

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4. Legal basis for the processing of personal data

The legal basis for the processing of personal data is case-specific and is based on the law (e.g. the FADP), on a contractual basis or on the User's consent.

If the processing is necessary to safeguard a legitimate interest of Kronos Partners AG or a third party and if the interests, fundamental rights and freedoms of the data subject do not outweigh the former interest, the legal basis is the aforementioned legitimate interest of Kronos Partners AG.

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5. Reasons for the collection of personal data

All data processing is only carried out for specific purposes. These may arise, for example, from technical necessity, contractual requirements, legal provisions, overriding interest, i.e. for legitimate reasons, or from the express consent of the User. Kronos Partners AG collects, stores and processes personal data insofar as this is necessary for the purposes listed below. Kronos Partners AG restricts the processing of personal data to the minimum necessary for the intended purpose.

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6. Use of personal data

Kronos Partners AG is responsible for the processing of personal data.

Kronos Partners AG receives personal data about Users, e.g. when they access the Website or contact Kronos Partners AG by phone, e-mail or in any other way.

Personal data transmitted by the User to Kronos Partners AG may be used by Kronos Partners AG as follows:

• To provide, protect, maintain and improve the Website and the products;

• For product development, scientific research, market research and customer analysis;

• For marketing purposes, in particular to better understand the needs of Users and to improve the services of Kronos Partners AG and to send (personalised) advertising messages;

• To do business with the User and acquire them as customers. For this purpose, Kronos Partners AG may also send the personal data provided to it by the User to sales and co-operation partners of Kronos Partners AG in Switzerland and abroad. Other persons will not receive any knowledge of the personal data;

• To provide customer care and support and to monitor the use of the Website;

• To comply with legal obligations;

• For the assertion of legal claims and defence in connection with legal disputes and official proceedings as well as for the prevention and investigation of criminal offences and other misconduct;

• To identify, prevent and resolve technical problems and maintain operations; and

• To inform the User about changes, offers and news from Kronos Partners AG if prior consent has been given by the User.

Access to personal data is limited to those employees of Kronos Partners AG and sales and co-operation partners who need to know this data. The persons and companies concerned are obliged to maintain confidentiality and to comply with the valid and applicable data protection laws. Under no circumstances will Kronos Partners AG sell or otherwise commercialise personal data to third parties without the express consent of the User. The rights of the User with regard to the processing and transfer of his/her personal data to third parties in accordance with the applicable data protection laws shall be safeguarded.

Insofar as Kronos Partners AG is obliged to do so by law or by court order, Kronos Partners AG shall transmit personal data to bodies authorised to receive such information. For the provision of services by sales or cooperation partners or by external third parties who provide services for Kronos Partners AG, personal data may also be disclosed abroad (i.e. also in countries without corresponding data protection legislation) and processed there within the scope of these provisions. Kronos Partners AG shall take reasonable steps to ensure that personal data is processed, secured and transferred in accordance with applicable law.

Kronos Partners AG will retain Users' Personal Data for as long as is necessary for the purposes for which it was collected, in particular for the fulfilment of contractual and legal obligations, the maintenance of accurate accounting, financial and other operational records, the resolution of disputes and the enforcement of Kronos Partners AG's rights in connection with the use of the Website. The data will be deleted or anonymised as far as possible within twelve months of the respective purpose ceasing to apply.

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7. Publication of personal data

The publication of personal data to third parties relates to addressees such as service providers of Kronos Partners AG, dealers, suppliers, subcontractors, customers, authorities, courts, media, associations, etc.

Kronos Partners AG only discloses the personal data of Users if this is permitted by the relevant data protection laws and if such a measure is necessary in order to:

• to fulfil a legal or contractual obligation;

• protect the rights or property of Kronos Partners AG or third parties;

• prevent or investigate possible misconduct in connection with the service;

• protect the personal safety of Users; or

• Kronos Partners AG from legal liability.

 

Kronos Partners AG will only pass on the personal data of Users to third parties if:

• the User's express consent has been obtained;

• the disclosure is necessary for the assertion, exercise or defence of legal claims and there is no reason to assume that the User has an overriding interest worthy of protection in the non-disclosure of their data;

• there is a legal obligation to disclose the data;

• there is an overriding private or public interest; or

• this is legally permissible and necessary for the fulfilment of contractual relationships with the User.

Personal data will not be passed on to third parties for purposes other than those listed above. A transfer of personal data to third parties takes place, for example, through the transmission of credit card data to the processing banking institutions or payment service providers for the purpose of debiting the purchase price (billing purposes), through the dispatch of products or information or through the provision of customer service. In addition, personal data is transferred in connection with the web analysis services listed below. Third parties only have access to the User's personal data to the extent that this is necessary to fulfil their tasks. These service providers are obliged to treat the personal data in accordance with the applicable data protection laws.

If Kronos Partners AG has made the personal data relating to the User public and Kronos Partners AG is obliged to delete it (see section 18 below), Kronos Partners AG shall take appropriate measures, including technical measures, taking into account the available technologies and the implementation costs, to inform those persons who have received and process the personal data that the User has requested the deletion of all links to this personal data or of copies or replications of this personal data. Furthermore, Kronos Partners AG is obliged to inform the User - at his request - about the recipient of his personal data.

Kronos Partners AG may transfer the processing of personal data by contract or by law to a processor, i.e. a private person or a federal body that processes personal data on behalf of Kronos Partners AG, if:

• the personal data is processed in the same way as Kronos Partners AG is authorised to do; and

• no legal or contractual confidentiality obligation prohibits the transfer.

Kronos Partners AG ensures that the processor is able to guarantee data security.

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8. International transfer of personal data

Users' personal data is generally stored in databases within Switzerland. Under certain circumstances, however, it is necessary for Kronos Partners AG to transfer personal data to countries outside Switzerland, the European Union (EU) or the European Economic Area (EEA), so-called "third countries". Transfers to third countries may include all processing activities described above. These provisions also apply if personal data is transferred to third countries in which a different level of data protection prevails than in the User's country of residence. Any transfer of personal data to third countries only takes place with the User's knowledge and, where applicable, prior consent.

Any transfer of personal data to countries whose data protection is not recognised as adequate by the Federal Data Protection and Information Commissioner (FDPIC) takes place on the basis of contractual agreements, such as the model contract defined by the FDPIC for the outsourcing of data processing abroad, or on the basis of other guarantees that comply with the applicable law.

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9. Cookies

When Users visit the Website, information such as IP addresses, browser types, domain names and other statistical data about the use of the Website may be automatically stored on their devices (computer, laptop, tablet, smartphone, etc.). This takes place in the form of so-called "cookies" or a similar file. This data is collected in order to learn the preferences of Website Users, to ensure that the Website is provided without errors and to analyse User behaviour in order to optimise the Website. Cookies do not cause any damage to the User's computer and do not contain viruses.

Most browsers allow you to delete cookies, prevent their installation or generate a warning before a cookie is installed. The User can find further information on this in the browser instructions. If cookies are blocked by the User, certain functions of the Website may no longer work.

Kronos Partners AG uses the following cookies on the Website:

• Session cookies: Such cookies are used to operate the service of Kronos Partners AG and to recognise that the User has already visited individual pages of the Website. These cookies are automatically deleted after leaving the Website.

• Preference cookies / permanent cookies: Kronos Partners AG uses preference cookies to save the preferences and various settings of Users (e.g. language, autologin, etc.). These temporary or permanent cookies are stored on the User's device for a specified period of time or indefinitely. When the Website is called up again, the User is automatically recognised so that his or her settings do not have to be entered again. Kronos Partners AG uses permanent cookies so that Kronos Partners AG can better understand how the User uses the offers and content on the Website and so that the User can be shown customised offers and advertising.

• Security cookies: These cookies are used for security reasons.

Kronos Partners AG will use automatically stored information exclusively for statistical analyses and in particular will not associate it with any personal data provided by the User to Kronos Partners AG.

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10. Server log files

As with every connection to a web server, the server of the web hosting provider of Kronos Partners AG, Wix.com inc. logs and stores certain technical data. This data includes the IP address and the operating system of the User's device, the access time, the type of browser and the browser request, including the origin of the request (referrer). This is necessary for technical reasons in order to make the Website available to the User. The web hosting provider uses technical and organisational measures to protect this data from unauthorised access and does not pass it on to third parties. Insofar as Kronos Partners AG processes personal data, Kronos Partners AG does so on the basis of its interest in offering the User the best possible User experience and ensuring the security and stability of Kronos Partners AG's systems.

 

11. Web analysis services

To analyse the use of the Website, Kronos Partners AG uses web analysis services from third-party providers, to which personal data of Users may also be transmitted as part of the use of these services. Furthermore, Kronos Partners AG uses social plugins from various providers (Facebook, LinkedIn and Instagram) on the Website. This may involve the collection of data by the providers concerned. The User can prevent the processing of data by the web analysis services or social plugins by using the opt-out mechanisms available from the respective network operator. The available opt-out mechanisms are described in the respective privacy policies of the network operators. By opting out, the User may not be able to use all functions of the Website.

Google Analytics is a web analytics service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). Google Analytics uses "cookies", which are text files placed on the User's computer, to help the Website analyse how Users use the site. The information generated by the cookie about the use of this Website (including the User's IP address, duration of use, frequency of visits to the Website, etc.) is transmitted to a Google server in the USA and stored there. Due to this setting, Google shortens the IP addresses collected within member states of the European Union or in other signatory states to the Agreement on the European Economic Area before storing them. In this way, it is no longer possible to assign the shortened IP address to the accessing device. Google will use this information to analyse the use of the Website by Users, to compile reports on Website activity for the Website operator and to provide other services related to Website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate the User's IP address with any other data held by Google. Users may refuse the use of cookies by selecting the appropriate settings on their browser, however please note that if you do this you may not be able to use the full functionality of this Website. By using the Website, Users consent to the processing of personal data about them by Google in the manner and for the purposes set out above.

If the User does not wish to allow Google Analytics, they can install the browser add-on (https://tools.google.com/dlpage/gaoptout) to deactivate Google Analytics. Further information on Google's data protection practices or data protection in connection with Google Analytics can be found on the Google Privacy & Terms Website at https://policies.google.com/privacy?hl=de or on the Google Analytics Help Website https://support.google.com/analytics/answer/6004245?hl=de.

Kronos Partners AG uses Google Analytics on the Website with the functions of Universal Analytics. This allows Kronos Partners AG to analyse the activities of the Website across devices (e.g. if the Website is accessed via laptop and later via smartphone). This is made possible by the pseudonymous assignment of a User ID to a User. This happens, for example, when the User registers for a User account or logs into their User account. No personal data is forwarded to Google. The additional functions of Universal Analytics do not restrict the aforementioned data protection measures.

The data collected by Google Analytics is stored for as long as is necessary to analyse the Website. The data is automatically deleted after a period of 50 months at the latest.

Facebook is a social network of the American company Facebook, Inc. based in Menlo Park, California, USA. LinkedIn is a web-based social network for maintaining existing business contacts and making new business connections from LinkedIn Inc. based in Sunnyvale, California, USA. Instagram is an ad-supported online service for sharing photos and videos that belongs to the American company Facebook, Inc. When Users access the Website of Kronos Partners AG, their browser establishes a direct connection with the servers of the before mentioned providers and the respective button is loaded from there. The information that the corresponding Website has been accessed is transmitted to the respective provider. If the User is a registered User of the relevant service, the provider can also assign the page view to the corresponding profile and may collect further data.

On these social networks, Kronos Partners AG regularly publishes and shares content, offers and product recommendations. The type, scope and purposes of data processing in the social networks are primarily determined by the operators of the social networks. Further information on data collection and processing by the operators of the social networks can be found in the privacy policies of the respective providers, which are available at www.facebook.com, www.ch.linkedin.com and www.instagram.com.

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12. Newsletter and personalised product recommendations

Kronos Partners AG offers the User a newsletter service. The User receives information on the topics covered in the newsletter and further information by registering for the newsletter service. When using the newsletter, Kronos Partners AG also collects the User's device and access data. To subscribe, the User must register with their e-mail address, first name and surname and confirm in an e-mail sent by Kronos Partners AG that they wish to subscribe to the newsletter service ("double opt-in process"). If this registration confirmation is not received within ten days, Kronos Partners AG will delete the e-mail address again and registration will not have taken place. Only after confirmation by the User will the e-mail address used for this purpose be stored permanently until the User unsubscribes from receiving the newsletter or is deleted by Kronos Partners AG. The User can unsubscribe from the newsletter at any time. An unsubscribe link is included in every email containing the newsletter.

For the newsletter service, Kronos Partners AG uses the newsletter service Mailchimp of Rocket Science Group LLC in Atalanta USA. Kronos Partners AG draws the User's attention to the fact that the data collected and used via Mailchimp is stored and processed on computers in the USA. By consenting to receive the newsletter, the User hereby agrees to this.

The newsletter from Kronos Partners AG does not contain any obvious or hidden counters, third-party advertising or links to third-party Websites that are not directly related to the content of the newsletter.

The e-mail address is collected for the purpose of sending the newsletter. Additional personal data is used to prevent misuse of the services or the e-mail address used. By submitting the newsletter registration form, the User consents to data processing for the purposes of sending the newsletter. The User agrees that a newsletter may be sent regularly to the email address provided and that User behaviour may be statistically evaluated in order to optimise the newsletter. Kronos Partners AG is authorised to pass on the User's data to third parties for the technical processing of the newsletter.

Kronos Partners AG presents the User with information and offers from Kronos Partners AG based on the User's interests. The User receives these personalised product recommendations regardless of whether they have subscribed to a newsletter. For the selection of personalised product recommendations, Kronos Partners AG primarily uses the User's previous purchase data and interest data in accordance with the statutory provisions, from which the User's product interests are derived, taking into account the interests, preferences and profile data communicated by the User.

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13. Advertising

Kronos Partners AG uses the User's personal data for personalised advertising, which is presented to the User on the Website and in the app. Standard internet technologies are used for this purpose. This enables Kronos Partners AG to advertise in a more targeted manner in order to present the User only with adverts and offers that are actually relevant to them.

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14. Data protection and security measures

Kronos Partners AG draws the User's attention to the fact that data transmission over the Internet (e.g. when communicating by e-mail) may be subject to security vulnerabilities. Complete protection of data against access by unauthorised third parties is not possible. As soon as Kronos Partners AG has received the transmitted information, it secures it appropriately in its systems.

Personal data is transmitted securely using encryption. This applies both to orders and to the User account (login data). Kronos Partners AG uses the SSL/TLS (Secure Sockets Layer/Transport Layer Security) coding system. The SSL-protected areas can be recognised by the lock symbol in the User's browser. The SSL system protects the data that a User sends to a company's server via the Internet.

Furthermore, Kronos Partners AG provides technical and organisational security measures, in particular to prevent the loss, misuse, theft, destruction, falsification and alteration of information and personal data. Accordingly, Kronos Partners AG stores all personal information provided by the User on secure (password- and firewall-protected) servers. Furthermore, Kronos Partners AG continuously issues and updates instructions in the area of data protection and conducts training for employees. These technical and organisational measures of Kronos Partners AG correspond to the state of the art and are appropriate to the type and scope of data processing as well as the risks that the processing entails for the personality and fundamental rights of the persons concerned.

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15. Copyright

The content and products offered on the Website created by Kronos Partners AG are subject to copyright. Duplication, processing, distribution and any form of commercialisation of such material beyond the scope of the copyright law shall require the prior written consent of Kronos Partners AG. Downloads and copies of this Website are only permitted for private, non-commercial use.

Insofar as the content on this Website was not created by Kronos Partners AG, the copyrights of third parties are respected. Should Users of this Website come across a copyright infringement, Kronos Partners AG asks to be informed accordingly. The necessary contact details are listed below or can be found in the legal notice on the Website.

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16. Rights of the User

As a data subject, the User has the right to know what data about him/her is being processed by Kronos Partners AG and may at any time request that Kronos Partners AG send him/her a copy of the personal data concerning him/her. In addition, the User may request information about the origin, the disclosure, the purpose of collection and use, the planned duration of storage, the type of processing of the personal data and, if applicable, the country to which the personal data was disclosed.

Kronos Partners AG shall ensure that the personal data is accurate. Kronos Partners AG shall take all reasonable steps to ensure that the personal data that is incorrect or incomplete with regard to the purpose of its collection or processing is corrected, deleted or destroyed. Furthermore, Kronos Partners AG will rectify, supplement, correct, erase or restrict the processing of personal data at any time at the request of the User, unless the processing is justified by the legitimate interests of Kronos Partners AG, is necessary for compliance with a legal obligation, for reasons of public interest or for the establishment, exercise or defence of legal claims. The User may also request that the disclosure of their personal data to third parties be prohibited. The User can contact the office responsible for this [via the contact form available on the Website or as follows:

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Kronos Partners AG, Faerberstrasse 6, 8008, Zurich, Switzerland

Phone : +41 44 383 20 00

E-mail: info@kronospartners.ch

Our data protection representative in the European Union for enquiries relating to the GDPR is

Lorenz Altwegg, Faerberstrasse 6, 8008, Zurich, Switzerland, lorenz.altwegg@kronospartners.ch, +41 44 383 20 00.

Kronos Partners AG is obliged to verify the identity of the User for such enquiries. Enquiries can therefore only be processed if suitable proof of the User's identity (copy of identity card or similar) is enclosed. If the data processing is based on consent, the User also has the right to withdraw consent from Kronos Partners AG at any time. As a result, Kronos Partners AG may no longer continue the data processing based on this consent in the future.

If the User uses the contact form, the following User data will be transmitted to Kronos Partners AG and stored: first and last name, e-mail address and enquiry text. The transmitted data will only be used by Kronos Partners AG to process the enquiry. By sending the contact enquiry, the User consents to the data processing described.

The User also has the right to receive the personal data that he has provided to Kronos Partners AG on the basis of consent or a contract in a structured, commonly used and machine-readable format free of charge or to request its transfer to another processor. Furthermore, the User has the possibility to enforce his claims in court, to lodge a complaint with the competent data protection supervisory authority and to revoke consent to data processing. The competent supervisory authority is determined by the User's usual place of residence, workplace or the location of the suspected infringement. In Switzerland, the Federal Data Protection and Information Commissioner (FDPIC, Feldeggweg 1, 3003 Bern, https://www.edoeb.admin.ch/edoeb/de/home.html) is responsible for this.

The User has the right to object to the processing of their personal data and to request that the processing of their personal data be restricted. Furthermore, the User has the right not to be subject to a decision based solely on automated processing (including profiling) which produces legal effects concerning the User or similarly significantly affects the User.

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17. List of processing activities

Kronos Partners AG maintains a register of processing activities. In particular, this register contains information about the identity of Kronos Partners AG, the purpose of the processing, categories of data subjects (typified groups with certain common characteristics, such as consumers, employees, etc.) and categories of personal data processed (the type of personal data processed, such as particularly sensitive personal data). Furthermore, the retention period of the personal data as well as the country and guarantees if the personal data is disclosed abroad are also included in the list.

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18. Adaptation of the privacy policy

Kronos Partners AG reserves the right to adapt, supplement and change this data protection declaration at any time within the framework of the legal requirements. Therefore, Kronos Partners AG recommends that Users re-read this privacy policy from time to time. The latest version is always available on the Kronos Partners AG Website. The most recent version of the privacy policy replaces all previous versions and is binding for Users of the Website with immediate effect.

Please note that Users are always responsible for keeping their personal data up to date and for providing Kronos Partners AG with their current contact information or changes.

If the User has any questions about the privacy policy and the processing of personal data, they can contact info@kronospartners.ch or the address given in the legal notice at any time.

 

 

© Kronos Partners, 2023, version 1.0

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